Jackpot City Casino Review

  • Over 40 blackjack games, including Big Five Blackjack Gold and popular Super Fun 21.
  • Play on your mobile & desktop with no download required.
  • Loyalty program gets you cash back & VIP rewards.
  • Multiple deposit bonuses.
Payment options


With over 400 games (including some very powerful jackpot slots) to play and a strong online blackjack variety to choose from (including live blackjack variants), this is a fun and rewarding city to find yourself in and – even better – it’s powered by industry-leader Microgaming software.

The welcome bonus alone is exceptionally generous, stretching beyond a new player’s first 3 deposits. And, if that weren’t enough, the casino also offers a range of promotions – the usual free spins and cash rewards to ‘cool gadgets, 5-star cruises and exotic holidays’. Not bad, eh?

Welcome Bonus

Jackpot City’s welcome bonus is also referred to as a “Sign-On Bonus”. It is basically a series of 4 matching bonuses totalling $1600 that you’ll receive when you deposit money into your real money account at Jackpot City. Here’s what you need to know:

  • Register for a real money account.
  • Jackpot City will match 1st four deposits up to $400.
  • Total matching deposits up to $1600.
  • 50x playthrough requirement, not all games count.

Compared to other casinos, the Jackpot City welcome bonus is pretty generous and the playthrough requirement is pretty similar to what you’ll find elsewhere. Bottom line: once you meet the playthrough requirement, you could have a pretty tidy sum to wager on more games or spend on that big item on your wishlist.


Blackjack lovers will find blackjack games galore in Jackpot City. There are loads of blackjack variations for virtually every taste including the following:

  • Atlantic City Blackjack,
  • Classic Blackjack,
  • Double Exposure Blackjack,
  • Blackjack Bonanza,
  • European Blackjack,
  • Multiplayer Blackjack Gold,
  • Spanish 21 Blackjack Gold,
  • Vegas Strip Blackjack, and many more.

Jackpot City offers far more than just blackjack games. There is literally plenty here for everyone with more than 450 games on offer. Other favourites include the classic Fruit Slots, Triple Pocket Hold’em Poker Gold, Premier Roulette Diamond Edition and, while you’re at it, try the retro Max Damage Online Slot game.

One of the more exciting game categories is Live Casino. Sure, you’re used to playing these awesome casino games on your mobile devices and desktop computer but they’re game versions of actual casino games. What if you could sit at a virtual casino table and play against a real dealer?

Well, that’s what live casino is all about and you can join this new gaming revolution through Jackpot City. Once you step into the virtual and very stylish Live Dealer Casino lobby, you can play blackjack, roulette and baccarat with a real life (and live) dealer beamed straight to your device via HD live link. You can almost feel the tension around the table.

Jackpot City uses state-of-the-art Microgaming technology to power its industry-leading games. You won’t be disappointed by the premium gaming platform, delivering incredible gaming experiences on mobile and desktop devices alike. Just choose the game you want to play, sign in and enjoy.

There are a few ways you can play: Flash games through your desktop browser and apps as well as instant, no-download versions for your mobile devices that you can play in your mobile browser.

Mobile / App

In addition to playing Jackpot City casino games in your mobile and desktop browsers, you can also download apps for iOS (iPhone and iPad) and Android for a native, gaming experience. Here are the details of the two apps.

iOS App Information

  • Version: 2.0.1
  • Size: 20.3 MB
  • Language: English
  • Developer: Dice Device Ltd
  • Copyright: © 2012 Dice Device


  • Operating System: Apple iOS, 8.0 or later
  • Supported Devices: iPhone, iPad and iPod touch

Android App Information

  • Version: 1.3
  • Size: Unknown
  • Last updated: March 9, 2018
  • Language: English
  • Developer: Jackpot City Gaming
  • Copyright: © Jackpot City Gaming


  • Operating System: Android OS
  • Supported Versions: 4.2.x – 4.3.1 (Jelly Bean), 4.4.x (KitKat), 5.X (Lollipop), 6.0.X (Marshmallow), 7.0.x (Nougat), 8.0.x-8.1.x (Oreo)
  • Popular Supported Devices: Samsung Galaxy S6, S7, S8 and S9, Sony Xperia Z, Nexus 5, Pixel etc’.

Both apps give you instant access to Jackpot City’s incredible collection of games as well as options for monitoring and maintaining your casino account balance.


If you liked the welcome bonus, you’ll love the other promotions from Jackpot City. There are so many to benefit from including daily, weekly or monthly promotions.

The prize-packed promotions are fantastic. As the name suggests, you stand the chance to win incredible prizes in addition to all the usual casino free spins and so forth, including 5-star cruises, exciting holiday adventures, cash prizes and additional casino credits. The prizes change routinely, so make sure to keep checking the site’s promotions page!

There are even more match promotions to win too. These will give you matched bonuses based on how you played recently, so the better you play, the more you could win. These match bonuses are also available mid-week and weekends. They are worked out as percentages of your bets. Look out for emails and game notifications for updates on new match bonuses so you don’t miss out.

One of the best promotions is the Jackpot City Loyalty Rewards program, which rewards you for having fun. Amazingly, you’ll earn loyalty points for each bet you place. When you have enough points, you can convert them into cash.

VIP players receive even more. JackpotCity offers 5-star rewards that go way beyond the normal casino offers for non-VIPs. As a VIP, you could receive more free spins, more credits and better bonuses on top of other exclusive promotions available just for you.

Jackpot City VIP hosts are also available day and night to give you personal help if you need it.

Customer Support

Support is available 24/7 and is Canada-based.

  • Phone support: 1-800-768-1946
  • French-language support is also available 24/7, but requires players to dial a UK-based number.
  • Live Chat.
  • Email.

Payout Speed and Banking

Jackpot City offers Canadian players the usual array of choice, including credit cards, bank transfers and more. Jackpot City also has a range of ewallets, such as Neteller, PayPal and Instadebit.

Withdrawals are generally processed within 48 hours, which is pretty fast, but note that bank transfers and credit cards can take longer to process.  However, it’s always best to check the terms before requesting a withdrawal.


Between the strong, Microgaming-powered software and the huge range of blackjack variants available, Jackpot City is a great place for Canadians who love to play online blackjack. Although there aren’t a huge range of deposit methods, what’s there is solid and easy to use – and doesn’t take long to receive your winnings after you request a withdrawal. We think Jackpot City is a great place to play – so try it out for yourself now.