Hello Casino Review

Play at one of the Canada’s favourite online casinos: rich welcome bonus, RNG and live blackjack games, and a first-rate experience guaranteed!
  • 10+ blackjack games
  • Free play available
  • $500 welcome bonus
  • NetEnt live blackjack
Payment options
Software

Introduction

Operated by Imperium Network Solution Ltd, Hello Casino offers a stacked games portfolio from developers including Netent, Microgaming, ELK Studios, and Thunderkick. New players are offered up to $500 in free bonus cash, while a solid range of RNG and live dealer blackjack tables is supplied alongside the typical video slots haul.

Hello Casino is looking to make an impression on Canadian players – let’s see if they’ve got what it takes.

Blackjack Game Variety

The RNG blackjack collection at Hello Casino is supplied by Relax Gaming, Microgaming, and probably most excitingly, Netent. There are a few variations, and the betting limits range from as little as $0.10 to several thousand bucks per hand!

Some of the blackjack games available:

Game

Blackjack Variation

Free Play

Software

Limits

Blackjack Neo

Classic

Yes

Relax Gaming

$2-$6,000

Blackjack Pro

Professional Series

Yes

NetEnt

$1-$40

Blackjack Pro High

Professional Series

Yes

NetEnt

$25-$500

Blackjack Pro Low

Professional Series

Yes

NetEnt

$0.10-$5

Blackjack Pro Low

Classic

Yes

Microgaming

$1-$200

European Blackjack Gold Series

European Blackjack

Yes

Microgaming

$1-$200

Blackjack Single Deck

Professional Series

Yes

NetEnt

$1-$40

Blackjack Classic

Classic

Yes

NetEnt

$1-$40

Live Dealer Blackjack

The live dealer suite at Hello Casino is provided by Netent and Evolution Gaming. However, there are few blackjack titles (less than five at the time of writing) and they are all provided by Netent. While it’s a disappointing number compared to rival brands, Netent Live Blackjack offers a typical house edge of 0.44% (for a player using basic strategy) which is very attractive.

In terms of general user experience, the interface between player and dealer is crisp and responsive, including the option to chat with the dealer in real-time. Hello Casino doesn’t have the strongest live dealer suite in the world, but it gets the job done.

Other Casino Games

With games supplied from Microgaming and Netent (among many others) there’s a lot to choose from away from the blackjack tables:

  • Slots – Book of Dead, Starburst, Immortal Romance
  • Table Games – Roulette, Hold ‘Em Switch, Swap the Flop, Baccarat, Oasis Poker
  • Video Poker – Jacks or Better, Deuces Wild, Joker Poker, All American, and Double Feature.
  • Other Games – Scratch Cards, Bingo, Keno, Golden Derby

Mobile

Hello Casino’s HTML5 website can be accessed by any smartphone or tablet directly through the website. The site is designed to cleverly adapt to any screen size, providing optimised graphics and easy navigation to all players.

The user experience is enhanced again through clever design: instead of scrolling perpetually through games, they are bunched in groups of up to 15. Players can then swipe horizontally to reveal the next batch of games, making searching that bit easier.

Unfortunately, many of the desktop games are not fully-optimised or available on mobile – except for the NetEnt collection! Most of their games are available with the HD resolution, slick animations, and awesome gameplay players are used to.

There are no banking limits and players can claim bonuses on mobile. It’s the complete mobile gaming experience.

Welcome Bonus

Canadian players can enjoy up to $500 in bonus cash with Hello Casino’s welcome offer. Spread over 3 separate deposits (two of which are augmented with free spins) the bonus is pretty attractive at a glance.

Unfortunately, though the wagering requirements are regular at 35x, the playthrough requirement for blackjack players (and any RNG or live table games) is 0%. This means players will need to use slots or scratch cards to turn their bonuses into cash. This is a real disappointment from an otherwise promising casino, as many online casinos offer at least 5% contribution for table games.

Welcome Offer Structure

  • 1st Deposit ⇨ 100% bonus up to $100 + 25 free spins on Immortal Romance.
  • 2nd Deposit ⇨ 50% bonus up to $250
  • 3rd Deposit ⇨ 50% bonus up to $150 + 25 free spins on Fortunium.

Game

Playthrough Requirement Contribution

Slots Games
Except: 300 Shields, Big Bad Wolf, Blood Suckers, Bloodsuckers II, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000 & Victorious. All 20%.

100%

Table Games

8%

Video Poker Games

0%

Scratch cards and Keno

100%

Other Games

0%

Promotions

Hello Casino is fairly shallow on promotions, but we can hope these will become more regular over time.

Loyalty points program – Players earn points for every wager placed on any game at the casino. For every $10 wagered, players earn:

  • Roulette – 0.25 points
  • Blackjack – 0.5 points
  • Scratchcards – 2 points
  • Slots – 2 points
  • Video Poker and Video Poker Sidebet – 1 points

However, players are also granted 500 free points on their first deposit to get them started! Points can be redeemed at a rate of $5 bonus cash per 1000 points. Eventually, if enough points are won, players can achieve Hello Casino VIP status and enjoy perks like 20% gameplay cashback!

Sensational Sundays – Every player receives a 30% matched bonus (up to $100) on their first deposit on Sundays. This offer is ongoing for every Sunday of the year!

Customer Support

Deposits and Withdrawals

While various payment methods can be used for deposits (including GiroPay, TrustPay, and WebMoney) only the following can be used to make deposits and withdrawals:

  • Bank Transfer
  • Neteller
  • Skrill
  • Visa

There is an unfortunate 48-hour processing delay on all withdrawal requests, meaning payments to Skrill and Neteller will take 2 days, Visa 3-5 days, and Bank transfer well over a week. The withdrawal limits are perfectly normal: $10 minimum and $125,000 weekly maximum.

Aside from the processing delay, banking with Hello Casino is perfectly run-of-the-mill and gets two thumbs up from us.

Conclusion

For your average player, Hello Casino is a great place to play: strong variety of games, healthy welcome bonus, and a top-quality mobile experience. The 0% playthrough contribution for blackjack players is a shame, but it’s far from a deal breaker – slugging through playthrough requirements isn’t every player’s idea of a great time anyway!

With a few tweaks and enhancements, Hello Casino could easily become a favourite among Canadian (and global) players.

Grab your exclusive $500 welcome bonus by joining Hello Casino today!